We coordinate check-ins, visits, errands and appointments for ageing parents, and keep family members updated on WhatsApp.
Available in Mangalore. Monthly plans from ₹6,999.
Living away from your parents often means arranging help through phone calls, different service providers and people you may not know personally. A simple errand or a doctor’s appointment can require someone nearby, even when you are available to make decisions from a distance.
ByTheirSide is a family care management service in Mangalore. We coordinate trusted local support for ageing parents, from check-ins and companionship to health appointments and everyday assistance. You have a local representative helping organise the agreed services and sharing updates with the family.
The support is intended to help family members stay involved. It does not replace the family relationship, and it is not a hospital or nursing home. The starting point is understanding what your parents need and what you would like help coordinating.
Tell us what your parents need. We agree on a plan, arrange local providers and keep you informed.
Tell us where your parents live in Mangalore, what their usual day looks like and which tasks are becoming difficult to manage. You might need regular company, help with appointments or someone to coordinate practical work locally. You do not need to choose a plan before speaking with us.
We speak with you to understand the support required and put together a practical care plan. This brings the visits, check-ins and additional services into one arrangement. The plan is built around your parents’ needs and discussed with you before activation.
After you approve the plan, we coordinate the local people and providers who will deliver the agreed support. Visits are primarily provided by vetted partners. ByTheirSide manages the coordination, rather than expecting you to arrange each service separately from another city or country.
We share updates on WhatsApp after relevant visits and when something needs your attention. This helps you follow what is happening locally and stay involved in decisions. If an issue needs further support, we coordinate the next steps and keep the family informed.
Choose the support your parents need, from regular visits to appointments and emergency coordination.
Regular phone calls and in-person visits to spend time with your parents, check how they are doing and help with simple needs.
Companion visits give your parents someone to talk to and spend time with. Phone and in-person check-ins also provide regular contact between other visits. The aim is to support their daily life while helping you stay informed about how they are doing.
Plans are billed monthly. Additional services can be arranged separately.
| Plan | Monthly price | What’s included | Enquiry |
|---|---|---|---|
Essential CareFor families looking for scheduled contact, nurse visits and companionship each month. | ₹6,999 / month |
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Care PlusAdds a doctor visit and assistance with errands to the regular support in Essential Care. | ₹11,999 / month |
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Guardian CareFor families whose needs require a customised combination of visits and additional services. | ₹11,999+ / month |
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Guardian Care starts at ₹11,999 per month. Your final plan is customised around your family’s needs.
Essential Care covers a regular schedule of phone check-ins, nurse visits and companion visits. It can be a starting point when your main priority is regular local contact and family updates.
Care Plus includes the Essential Care services and adds a doctor visit, two daily assistance or errand visits, and escalation support. Consider this when your parents also need health coordination and practical help.
Guardian Care builds on Care Plus with a customised support plan. It starts at ₹11,999 per month, with the final arrangement based on individual needs and any additional services required. If you are unsure which plan fits, tell us what your parents need and we can discuss the options.
When my parents moved back to Mangalore from Dubai, I realised how difficult it was to support them from another country — especially when we had no trusted local contacts.
I built ByTheirSide for my parents. Now I want to extend that support to other families living away from their ageing parents.
The difficulty was not only finding individual services. It was knowing who could coordinate them locally and keep the family informed when we could not be there ourselves. ByTheirSide grew from that need for a trusted local contact.
We now want to offer the same kind of coordination to other families with ageing parents in Mangalore. The focus remains practical: understand the family’s needs, arrange the right local support and keep communication clear.
Discuss your family’s needsVisiting personnel and service providers are part of the local support arrangement. We maintain provider information and include verification requirements in supplier agreements so families know there is a coordination process behind the visits.
ByTheirSide coordinates care. We are not a hospital, nursing home or medical emergency service.
Learn about visits, updates, custom plans and the areas we serve.
Have another question?No. ByTheirSide is a family care management and personal care concierge service. We coordinate trusted local people and providers around your parents’ needs.
Visits are primarily delivered by vetted third-party providers and partners. ByTheirSide coordinates the service and maintains the required provider information.
We send concise updates on WhatsApp after relevant visits or when something needs your attention.
ByTheirSide is available 24/7 for emergency coordination. We can coordinate an ambulance and hospital support, remain with your parent when appropriate, and keep you updated on WhatsApp. We do not provide medical treatment.
Yes. Guardian Care is designed for individual needs, and specific add-on services can be added to a plan.
We currently serve Mangalore. Our goal is to expand to other Tier 3 cities over time.
No. Start by describing what your parents need and where they live. Essential Care provides regular check-ins and visits, Care Plus adds a doctor visit and errand support, and Guardian Care is customised. We can discuss these options with you before a plan is activated.
Yes. Everyday assistance can include medicine coordination, groceries, local errands and bill payment help. Explain which tasks need attention so we can discuss how they fit into the support plan or which add-on services may be needed.
You discuss the care plan with us before activation and receive updates on WhatsApp after relevant visits or when something needs your attention. We coordinate locally while keeping you informed, so you can continue to take part in your parents’ lives from another city or country.
Tell us where your parents live in Mangalore, the kind of support you are looking for and any visits or practical tasks you would like help arranging. You can also say whether you are interested in a particular plan or would prefer to discuss the options first.
Share where your parents live and what help they need so we can discuss a suitable plan.
You can select “Not sure yet” if you would like to discuss the plans first.